Before listing a rental property, landlords need to understand what today’s tenants prioritize. Renters compare multiple homes quickly, and properties that align with their expectations tend to lease faster and retain tenants longer.
While preferences vary slightly by household, most Winston-Salem renters look for the same core features. Knowing what matters most allows landlords to market more effectively, reduce vacancies, and increase long-term rental performance.
Location Is the Top Priority for Most Tenants
Why Location Drives Rental Decisions
Location consistently ranks as the most important factor for renters. Many tenants are willing to pay more for a home in a desirable area, even if the property itself is smaller or older.
In Winston-Salem, tenants often prioritize:
- Proximity to work, schools, and healthcare
- Easy access to shopping, dining, and major roads
- Safe neighborhoods with lower crime rates
- School districts and family-friendly areas
How Landlords Should Market Location
When advertising a vacancy, location should be highlighted early and clearly. Nearby amenities, commute convenience, and neighborhood benefits should be emphasized in listings and showings.
Updates That Make Older Properties More Competitive
High-Impact Interior Updates
Older homes can feel modern and appealing with the right improvements. Tenants tend to focus most on kitchens and bathrooms since these spaces affect daily comfort.
Updates that attract renters include:
- Modern countertops and cabinetry
- Updated lighting and plumbing fixtures
- Stainless steel or newer appliances
- Open or semi-open floor plans
Why Updates Improve Leasing Outcomes
Even modest upgrades can shorten vacancy time and improve tenant quality. Updated homes photograph better, show better, and feel more move-in ready.
Space and Storage Influence Long-Term Satisfaction
How Tenants Evaluate Space
During a showing, tenants are mentally placing furniture, storage bins, and personal items. A home that feels functional and organized is far more appealing.
Renters value:
- Adequate closet space
- Well-designed kitchen and bathroom storage
- Garages, sheds, or outdoor storage
- Yards, patios, or balconies
Storage as a Differentiator
Storage is often overlooked by landlords, but it can be a deciding factor between two similar rentals. Homes with better storage tend to keep tenants longer.
Laundry Access Is Often a Deal Breaker
In-Unit Laundry Expectations
Washer and dryer access is one of the most searched-for rental features. Many tenants now view in-unit laundry as a necessity, not a luxury.
Alternatives When In-Unit Laundry Is Not Possible
If in-unit laundry cannot be installed, tenants still expect:
- On-site laundry facilities
- Clean, well-maintained machines
- Easy and safe access
Lack of convenient laundry access can significantly reduce applicant interest.
Small Luxuries That Help Rentals Stand Out
Even when budgets are tight, tenants look for the most comfort they can afford. Small upgrades and conveniences can create a competitive edge without major renovation costs.
Features That Create Perceived Value
| Feature | Why Tenants Value It | Leasing Impact |
|---|---|---|
| Natural light and large windows | Makes rooms feel larger and more welcoming | Improves first impressions |
| Air conditioning | Essential for North Carolina summers | Increases demand |
| Dishwasher | Adds everyday convenience | Helps compete with newer units |
| Private or off-street parking | Improves safety and convenience | Strong neighborhood advantage |
| Fenced yard or outdoor space | Appeals to families and pet owners | Supports long-term tenancy |
FAQ: Tenant Preferences and Leasing in Winston-Salem
What is the most important feature tenants look for?
Location is usually the top priority. Convenience, safety, and proximity to daily needs often outweigh property size or finishes.
Are property updates worth the cost?
Yes. Targeted updates, especially in kitchens and bathrooms, can lead to faster leasing and higher tenant satisfaction.
Is in-unit laundry required to stay competitive?
While not required for every property, in-unit laundry is highly preferred. At minimum, tenants expect convenient on-site laundry access.
How can landlords make older homes more attractive?
Focus on cleanliness, functional layouts, modern fixtures, storage, and clearly marketing the property’s strongest features.
Professional Property Management Makes the Difference
Understanding tenant expectations is only part of successful rental ownership. Managing marketing, screening, maintenance, and compliance takes time and expertise.
Real Property Management of the Triad helps Winston-Salem landlords position their properties competitively, attract quality tenants, and protect long-term property value through local market knowledge and professional management systems.
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.




